PRIVACY POLICY

Bromley Phoenix Basketball Club (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://bromleyphoenix.com, register for sessions, or communicate with us.

1. Who We Are

We are a registered charity in England (No. 1213968) based in Bromley, England offering basketball teams, games and sessions for adults and young people. We manage personal data in accordance with UK GDPR and the Data Protection Act 2018.

2. What Data We Collect

We may collect the following information:

  • Contact Details: Name, email address, phone number

  • Player Information: Date of birth, gender, emergency contact details

  • Medical Information: Health or injury details relevant to participation (collected via Abler.io)

  • Technical Data: IP address, browser type, device type (via analytics tools)

  • Communications: Messages or enquiries sent via forms, email, or social media

3. How We Collect Data

We collect data via:

  • Our Website (e.g. forms or sign-ups)

  • Registration platform Abler.io

  • Email or direct messaging

  • In-person session or event sign-ups

4. Under-18s and Parental Consent

We do not knowingly collect data directly from children under 18. All under-18 players must be registered by a parent or legal guardian, who must provide any necessary medical and emergency contact details.

5. Special Category Data (Medical Information)

We collect health and medical data through Abler.io to ensure a safe playing environment. This data is considered “special category data” under UK GDPR and is processed only with explicit consent. Access is strictly limited to coaches and safeguarding team on a need-to-know basis.

You can view Abler.io’s privacy policy at:

https://abler.io/en/privacy-policy

6. How We Use Your Data

We use personal data to:

  • Register players and manage club activities

  • Ensure player safety and respond to medical needs

  • Communicate updates about sessions, events, or emergencies

  • Improve our website and club services

7. Cookies and Analytics

We may use cookies to improve website functionality and understand visitor behaviour via analytics tools such as Google Analytics. You can manage your cookie preferences through your browser settings.

8. Data Retention

We only keep your data for as long as needed:

  • Contact form messages: up to 24 months

  • Registration and participation records: season duration + 6 months

  • Medical/safeguarding data: retained securely and deleted when no longer necessary

9. Third-Party Processors

We work with trusted third-party providers who process data on our behalf:

  • Abler.io – player registration and medical data

  • Website hosting and email service providers

  • Analytics tools (e.g. Google Analytics)

These processors are GDPR-compliant and contractually bound to protect your data.

10. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct or update your data

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to processing or request restrictions

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk

11. Data Security

We take appropriate measures to protect your data, including secure systems, access controls, and staff confidentiality practices. Health and emergency information is stored securely via Abler.io.

To exercise any of these rights, email us at info@bromleyphoenix.com.

12. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available at https://bromleyphoenix.com.